Refund policy
RETURN POLICY
- Full refund on all unworn merchandise within 14 days of purchase
- NO REFUNDS or EXCHANGES on any CUSTOM ORDERS or ALTERED GARMENTS
- Our goal is to ensure all parties are satisfied
RETURNS
- You will be responsible for paying your own shipping costs for returning your item. SHIPPING COSTS ARE NON-REFUNDABLE. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. Otherwise, we can not guarantee that we will receive your returned item.
To return your product, you should mail your product to:
THE SUIT SHOP CO. LTD.